{"id":12,"date":"2024-06-30T17:15:03","date_gmt":"2024-06-30T15:15:03","guid":{"rendered":"https:\/\/drapeaux-lesbienne.fr\/?page_id=12"},"modified":"2024-07-01T14:50:05","modified_gmt":"2024-07-01T12:50:05","slug":"faq-foire-aux-questions","status":"publish","type":"page","link":"https:\/\/drapeaux-lesbienne.fr\/it\/faq-foire-aux-questions\/","title":{"rendered":"FAQ - Domande frequenti"},"content":{"rendered":"<p>FAQ - Domande frequenti<\/p>\n\n\n<style>#sp-ea-134 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-134.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-134.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-134.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-134.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-134.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1719838012\"><div id=\"sp-ea-134\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1340\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1340\" aria-controls=\"collapse1340\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Spedizione e consegna<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1340\" data-parent=\"#sp-ea-134\" role=\"region\" aria-labelledby=\"ea-header-1340\"> <div class=\"ea-body\"><h2>Qual \u00e8 la vostra politica di affrancatura?<\/h2><p>Nous proposons la livraison gratuite.<\/p><p>&nbsp;<\/p><p>Consegna postale a domicilio: il fattorino\/postino porta il vostro ordine direttamente all'indirizzo da voi scelto.<\/p><h2>Quali sono i tempi di consegna?<\/h2><p>Una volta convalidato l'ordine, il nostro team impiega 24-48 ore per prepararlo. Se gli articoli sono disponibili in magazzino, riceverete l'ordine entro 8-13 giorni e 10-19 giorni se l'ordine viene inviato dai nostri fornitori.<\/p><p>&nbsp;<\/p><p>Gli ordini vengono preparati dal luned\u00ec al venerd\u00ec.<\/p><p>&nbsp;<\/p><h2><strong>In quali paesi consegnate?<\/strong><\/h2><p>Consegniamo in Francia, Italia, Belgio e Spagna.<\/p><h2>Posso ritirare il mio ordine direttamente all'indirizzo dell'azienda?<\/h2><p>Gli ordini vengono spediti direttamente dai nostri magazzini e non \u00e8 possibile ritirarli in loco.<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1341\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1341\" aria-controls=\"collapse1341\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Scambi e feedback<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1341\" data-parent=\"#sp-ea-134\" role=\"region\" aria-labelledby=\"ea-header-1341\"> <div class=\"ea-body\"><h2>Puis-je modifier \/ annuler ma commande ?<\/h2><p>Tu peux demander la modification ou l\u2019annulation d\u2019une commande en contactant notre service client gr\u00e2ce \u00e0 l\u2019onglet \u201ccontact\u201d<\/p><p>Munis-toi de ton num\u00e9ro de commande que tu peux trouver dans l\u2019 e-mail de confirmation de commande, puis contacte-nous sur l\u2019onglet \u201ccontact\u201d<\/p><p>&nbsp;<\/p><h2>Puis-je \u00e9changer un produit ?<\/h2><p>\u00c8 possibile richiedere il cambio dell'ordine entro 14 giorni di calendario dal ricevimento dello stesso. A tal fine, si prega di andare alla pagina delle condizioni (disponibile qui) e di assicurarsi di rispettare le condizioni per i resi e i cambi.<\/p><p>Sostituiremo il vostro ordine a condizione che il prodotto non sia stato utilizzato e che venga restituito nella sua confezione originale e con tutti i suoi accessori. Il sigillo non deve essere rimosso.<\/p><p>&nbsp;<\/p><p>Una volta ricevuto ed elaborato il reso, il nostro servizio clienti vi invier\u00e0 via e-mail una nota di credito per il valore dell'ordine originale (escluse le spese di spedizione), da utilizzare entro 12 mesi dal ricevimento.<\/p><p>Le spese di spedizione per la restituzione sono a carico del cliente.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1342\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1342\" aria-controls=\"collapse1342\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Opzioni di pagamento<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1342\" data-parent=\"#sp-ea-134\" role=\"region\" aria-labelledby=\"ea-header-1342\"> <div class=\"ea-body\"><h2>Est-ce que le paiement est s\u00e9curis\u00e9 ?<\/h2><p>Per la gestione dei pagamenti utilizziamo la piattaforma Stripe. Si tratta della piattaforma pi\u00f9 sicura.<\/p><h2>Quali sono i metodi di pagamento accettati?<\/h2><p>Accettiamo pagamenti con carta di credito e google pay.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1343\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1343\" aria-controls=\"collapse1343\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Come si utilizza un codice sconto?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1343\" data-parent=\"#sp-ea-134\" role=\"region\" aria-labelledby=\"ea-header-1343\"> <div class=\"ea-body\"><div id=\"sp-ea-6758\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single ea-expand\"><div id=\"collapse67583\" class=\"sp-collapse spcollapse show\" role=\"region\" data-parent=\"#sp-ea-6758\" aria-labelledby=\"ea-header-67583\"><div class=\"ea-body\"><p>Nella pagina di pagamento, nel primo elemento della pagina \u00e8 presente una casella \u201ccodice promozionale\u201d. Scrivetelo e convalidatelo con il pulsante \u201cconvalida\u201d per applicare il codice o il buono.<\/p><\/div><\/div><\/div><\/div><div class=\"google-auto-placed\"><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ - Domande frequenti<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Foire aux Questions - Drapeau Lesbienne<\/title>\n<meta name=\"description\" content=\"Envoi et livraison, \u00e9changes et retours, options de paiement, et comment utiliser un code de r\u00e9duction. 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